Introduction
At Annamalaiyar Cabs, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website, mobile app, and services. By using our platform, you agree to the practices described in this policy.
Information We Collect
We collect the following types of information to provide and improve our services:
1. Personal Information
- Name
- Contact details (email address, phone number)
- Payment information (processed securely through third-party gateways)
2. Booking Details
- Pick-up and drop-off locations
- Date and time of travel
- Special requests or preferences
3. Device and Usage Data
- IP address
- Browser type
- Device details
- Cookies and tracking data to enhance user experience
How We Use Your Information
We use your data for the following purposes:
- To Process Bookings: Ensure smooth scheduling and communication for your rides.
- To Improve Services: Analyze feedback and usage patterns to enhance our offerings.
- To Communicate with You: Send confirmations, updates, and promotional offers.
- To Ensure Safety: Verify driver and rider identities and monitor journeys.
- To Comply with Legal Obligations: Meet regulatory and safety requirements.
Sharing of Information
We do not sell your personal information. However, we may share your data with:
- Service Providers: Third-party partners, such as payment gateways and customer support providers, to facilitate our services.
- Legal Authorities: When required by law or to protect our rights and users.
- Business Partners: For promotional activities, with your explicit consent.
Data Security
We prioritize the security of your data by implementing:
- Encryption: Protecting sensitive information during transactions.
- Access Controls: Limiting access to authorized personnel only.
- Regular Audits: Conducting security reviews to safeguard your data.
Your Rights
As a user, you have the following rights regarding your personal information:
- Access and Update: View and edit your personal details.
- Delete Data: Request deletion of your account and associated data.
- Opt-Out: Unsubscribe from marketing communications at any time.
To exercise your rights, contact our customer support team at [email/contact details].
Cookies and Tracking
We use cookies and similar technologies to:
- Enhance website functionality
- Track usage patterns
- Personalize your experience
You can manage your cookie preferences through your browser settings.
Changes to This Privacy Policy
We may update this policy periodically to reflect changes in our practices or legal requirements. The revised policy will be posted on this page with the updated date.
Contact Us
If you have any questions or concerns about this Privacy Policy, please reach out to us:
- Email: support@annamalaiyarcabs.com
- Phone: +91-XXXXXXXXXX
- Address: [Your Company Address]
Meta Description: Read the Annamalaiyar Cabs Privacy Policy to understand how we collect, use, and protect your personal information. Your privacy and data security are our top priorities.